I am deaf; I use sign language. And I am employed at the Federal Mediation and Conciliation Service in Washington, DC. Robert, however, retired before I came on board at the agency. One day about 20 years ago, he stopped by the agency, possibly to look up some old friends. We both didn't know each other - but somehow bumped into each other. He started to chat with me; I immediately informed him of my deafness. He quickly switched into sign language, saying that his parents were deaf!